Shipped from Overseas
INTERNATIONAL PRODUCT POLICY - FAQs
Shipped from Overseas also known as Junmea Worldwide allows you to shop internationally sourced products and have them delivered to your doorstep practically anywhere or here in Philippines .
Products in this category are clearly marked “SHIPPED FROM OVERSEAS” in distinct color on our product display catalogs and pages.
Warranty conditions vary by product, please check individual product pages for details.
Product manuals, instructions and safety warnings may not be in destination country languages.
You will only pay what is quoted as total cost at checkout, no more. Junmea protects you against potential re-evaluations at customs clearance.
We only accept Paypal, our trusted payment gateway to ensure your online shopping security protection.
Note that Payment on Delivery is not accepted.
Once your order is shipped, Junmea cannot stop it’s delivery as the import process has started. Cancellations are therefore not authorized after order has been confirmed.
It includes the time for the seller to fulfill the order, the international shipping to your recorded shipping address, the customs clearance in your country and the first attempt to deliver your order.
In case your item has not yet reached you within the estimated delivery time displayed on the product page, please fill the adjacent form.
You will be able to inquire about the estimated delivery date and other related information.
No, you will only pay what is quoted as total cost at checkout, no more. You are not expected to pay any additional duties or taxes.
If you are asked by Customs or our logistic partner to pay duties, please fill the adjacent form.
For items flagged as “Shipped from Overseas”, returns are only accepted for the reasons below :
|Defective Item||Item is damaged upon delivery or not according to manufacturer’s specification|
|Wrong Item||If you received an item different from what you ordered.|
For example, we do not accept returns if size does not fit, or if client dislike the product (color, material, style). We encourage you to carefully check full description of the items and confirm it will meet all your expectations before placing your order.